Customer Support
Connect PBX environments with carrier routing and number services so support teams handle inbound and outbound calls through modern voice infrastructure.
Telephony & PBX Systems
Connect your PBX and telephony environment to modern voice infrastructure
Bridge legacy telephony with scalable communication operations
On Air Telecom integrations help businesses connect PBX systems and telephony environments with carrier routing, number services, and operational workflows so calls move cleanly between internal systems and global networks.
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Connect
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Route
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Enable
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Monitor
01
Connect
02
Route
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Enable
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Monitor
Works with the tools your business already uses
salesforce
Solutions powering
Telephony & PBX
Communication solutions designed to support the way your organisation works, grows and connects with customers.
Contact Centers
Bridge legacy telephony with scalable contact center operations, keeping call paths reliable as volumes grow across sites and networks.
Business Continuity
Keep telephony available during change with failover-ready routing, number continuity, and PBX integrations that protect day-to-day voice operations.
Questions about telephony and PBX integrations
Can we connect our existing PBX without replacing it?+−
Yes. On Air Telecom integrations are designed to bridge legacy PBX systems with modern carrier routing and number services so you can modernize gradually without a full rip-and-replace.
What telephony environments can be integrated?+−
Integrations typically cover on-prem and hybrid PBX setups, SIP trunks, number services, and operational workflows that move calls between internal systems and global networks.
How are calls routed between our PBX and carrier networks?+−
After a technical review, routing is configured so traffic flows cleanly between your PBX, carrier paths, and number inventory based on your operational requirements.
Can this support multi-site or high-volume call traffic?+−
Yes. Telephony integrations are built to support scalable voice environments, including multi-site PBX setups and higher call volumes across global routes.
How quickly can a PBX integration get started?+−
Most projects begin with a short technical review, then move into configuration, testing, and launch planning based on your PBX and telephony environment.